Members
Give your members a head start to a healthier, happier pregnancy
We understand how exciting, scary, and confusing parenthood can be, so our case managers reach out early to form strong partnerships with mothers, caregivers, and the entire family.
Should a NICU admission occur, our NICU Case Managers connect with families to help them seamlessly transition from Maternity Case Management to NICU Case Management and stay connected through the first months of their newborn’s life.
Families tell us we are their emotional lifeline in their time of need
Our team of experienced OB, neonatology & pediatric physicians, maternal/NICU/ pediatric nurses, social workers, and lactation consultants provide clinical, practical, and emotional support 24/7, 365 days a year.
Whether high-touch or high-tech, we support how your members want to engage
Your members can self-enroll by downloading the ProgenyHealth Maternity app or speaking with a team member.
- Enrolling with the Maternity App – To enroll via the app, the member enters their name, date of birth, and a member ID from an eligible plan. It’s that easy.
- Referring a Member – Physicians can also refer members to the program via phone or secure fax.
At-risk members are matched with a dedicated case manager throughout their journey
A ProgenyHealth Case Manager will help your members during their pregnancy and after the baby is home by:
- Discussing the plan of care
- Assisting with the doctor’s instructions
- Scheduling appointments
- Explaining health terms or facilitating a second opinion
- Supporting the delivery and proper use of medical equipment
- Ordering medical supplies
- Solving issues with housing, food, and transportation
50%
reduction in readmissions and ER visits
90%
member satisfaction rate
Read the eBook:
A Member’s Maternity Journey
Follow Maria’s high-risk pregnancy – from enrollment with the maternity app, close monitoring by our Case Managers, and finally 12 months of postpartum support for her complex SDoH issues.
